Inbound call failure towards US phone numbers: Los Angeles, US
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Jan 07, 2022 - 00:08 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jan 06, 2022 - 23:41 UTC
Investigating
Dear Valued Customer,

One of our carrier partners is observing minor inbound voice call failures towards the US phone numbers in Los Angeles, US region. A small percentage of phone numbers may experience call failures. All other services are operating normally.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#69768
Posted Jan 06, 2022 - 23:30 UTC
This incident affected: Carrier Partners: Voice API (Voice, North America).