Zentrunk CDR Visibility Update in Plivo Console
Incident
Report for Plivo
Resolved
Our engineers have confirmed that the issue has been resolved and the failed CDRs are getting processed and should be completed in few hours.
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Investigating
Dear Valued Customer,
We are currently experiencing an issue where new Zentrunk CDRs (Call Detail Records) are not visible in the Plivo Console. Zentrunk calls are continuing to work normally without any disruption.
Our team is actively investigating the issue and working towards a resolution. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality.
We will provide further updates as soon as we have more information.
Please get in touch with Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
We are currently experiencing an issue where new Zentrunk CDRs (Call Detail Records) are not visible in the Plivo Console. Zentrunk calls are continuing to work normally without any disruption.
Our team is actively investigating the issue and working towards a resolution. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality.
We will provide further updates as soon as we have more information.
Please get in touch with Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us