Delivery delay for Inbound/Outbound regular and toll-free SMS/MMS towards the US phone numbers
Incident Report for Plivo
This incident has been resolved.
Posted Oct 27, 2023 - 05:34 UTC
Dear Valued Customer,

One of our carrier partners is currently observing inbound/outbound regular and toll-free SMS/MMS delivery delays for a small segment of phone numbers in the US. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal:
Posted Oct 26, 2023 - 23:18 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, Toll-free SMS, USA & Canada, MMS, USA & Canada).