SMS Failures (LongCode\ShortCode and TollFree) towards US and Canada phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Mar 28, 2024 - 13:37 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Mar 28, 2024 - 13:31 UTC
Investigating
Dear Valued Customer,

We are currently observing longcode\shortcode and Toll-free SMS delivery failures towards US and Canada phone numbers. All other services are operating normally.

We are actively working with our engineers to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted Mar 28, 2024 - 08:30 UTC
This incident affected: Messaging API (SMS API).