Call failures on inbound voice towards Marquette phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Aug 13, 2019 - 15:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 13, 2019 - 10:55 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 10, 2019 - 02:43 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Marquette phone numbers in US. A small percentage of phone numbers may experience call failures and sms delay.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/tickets/new
#167311
Posted Aug 10, 2019 - 01:54 UTC
This incident affected: Voice API (PSTN Calls).