Delivery delay on Inbound/Outbound SMS and MMS towards US and Canada phone numbers
Incident
Report for Plivo
Resolved
This incident has been resolved.
Update
Our carrier partner has confirmed, that the inbound and outbound SMS/MMS delivery delays to Rogers Canada has been resolved.
Update
We are continuing to investigate this issue.
Investigating
Dear Valued Customer,
One of our carrier partners is currently facing delays with Inbound/Outbound SMS and MMS to US and Canada phone numbers . All other services are operating normally.
We are working with our carrier partner to resolve this issue as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#72516, #73268, #73277, #73279
One of our carrier partners is currently facing delays with Inbound/Outbound SMS and MMS to US and Canada phone numbers . All other services are operating normally.
We are working with our carrier partner to resolve this issue as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#72516, #73268, #73277, #73279
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).