Intermittent failure with email delivery from Plivo Console

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 27, 2024 - 18:54 UTC

Monitoring

Our email delivery partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 27, 2024 - 18:11 UTC

Identified

Our email delivery partner has noted that their services are still intermittently failing. We will provide an update as soon as more information becomes available.
Posted May 27, 2024 - 17:50 UTC

Monitoring

Our email delivery partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 27, 2024 - 14:18 UTC

Investigating

Dear Valued Customer,

We are currently experiencing intermittent issues in sending emails from Plivo Console, some of the flows include sign up, forgot passwords, also payments related emails might not be getting delivered. We are working with our email delivery partners to resolve it at the earliest.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted May 27, 2024 - 13:58 UTC