Maintenance on Account and Number API Database
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Nov 29, 2021 - 06:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 29, 2021 - 05:00 UTC
Dear Valued Customer,

We will be performing a planned database maintenance on Monday, 29th November 2021, to improve the overall availability of our database engines. The impact should be minimal and the interruption should last no more than 60 minutes.

When is the maintenance?

29th November 2021 05:00 - 29th November 2021 06:00 UTC
28th November 2021 21:00 - 28th November 2021 22:00 PDT

What services will be affected?

Payments and billing
Account and phone number APIs

What is the impact?

There will be a minor downtime for Application and Endpoint Create/Update/Delete operations and might face intermittent errors in case of Account and Number related operations. SMS & Voice API may have intermittent failures during the maintenance window.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Posted Nov 26, 2021 - 12:39 UTC
This scheduled maintenance affected: Messaging API (SMS API, MMS API, Powerpack SMS, Powerpack MMS), Voice API (REST APIs and XML, PSTN Calls, Client Calls (Browser & Mobile), Conference, Recordings, Text-to-Speech, Transcription, Speech Recognition, Endpoint calls (SIP), BYOC, Answering Machine detection, CDR (Call Detail Records)), and Account & Phone Number APIs, Payments and Billing.