Dear Valued Customer,
We will be performing a planned database maintenance on Monday, 29th November 2021, to improve the overall availability of our database engines. The impact should be minimal and the interruption should last no more than 60 minutes.
When is the maintenance?
29th November 2021 05:00 - 29th November 2021 06:00 UTC
28th November 2021 21:00 - 28th November 2021 22:00 PDT
What services will be affected?
Payments and billing
Account and phone number APIs
What is the impact?
There will be a minor downtime for Application and Endpoint Create/Update/Delete operations and might face intermittent errors in case of Account and Number related operations. SMS & Voice API may have intermittent failures during the maintenance window.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/hc/en-us/requests/new