We are continuing to monitor for any further issues.
Posted Dec 05, 2019 - 18:06 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 04, 2019 - 23:17 UTC
Identified
Our carrier partner have identified minor inbound voice call failures and inbound regular sms delay towards the El Paso phone numbers. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.