Inbound call failure & inbound SMS failure towards US phone numbers in Wichita Falls, TX

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 25, 2020 - 02:04 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards US phone numbers in Wichita Falls, TX. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#192400
Posted Jun 24, 2020 - 13:22 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada) and Carrier Partners: Voice API (Voice, North America).