All systems are operating normally at this time. The incident has been resolved.
Posted Oct 29, 2018 - 08:17 UTC
Monitoring
A fix has been implemented by our carrier partner and we are monitoring the results.
Posted Oct 29, 2018 - 06:48 UTC
Update
We are continuing to work with our carrier partner to resolve the issue. We will give further updates shortly.
Posted Oct 29, 2018 - 02:23 UTC
Identified
The issue has been identified and we are working with our partner to get the issue resolved at earliest. We will keep you posted for further updates.
Posted Oct 28, 2018 - 19:45 UTC
Investigating
Dear Valued Customers,
Our carrier partner is observing minor inbound voice local call connection delays towards Mansfield & Bellafontaine, Ohio phone numbers. Inbound long-distance and outbound calling are not impacted.
A small percentage of phone numbers may experience call connection delays.
We're actively working with our carrier partner to get this issue resolved as soon as possible.