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Delivery delay on Inbound/Outbound MMS towards the US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 19, 2024 - 06:15 UTC

Investigating

Dear Valued Customer,

One of our carrier partners is currently observing Inbound/Outbound MMS delivery delays towards the US region phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#74913
Posted Oct 19, 2024 - 03:09 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).