Scheduled Maintenance: Service degradation on two-way SMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Mar 14, 2024 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2024 - 06:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service, affecting two-way SMS towards the US phone numbers in Dallas. During this maintenance, there could be a delay in the delivery of SMS.

When is the maintenance?
14th March 2024, 06:00 UTC – 14th March 2024, 11:00 UTC
13th March 2024, 23:00 PDT – 14th March 2024, 04:00 PDT

What services will be affected?
Inbound/Outbound SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Posted Mar 14, 2024 - 05:31 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).