Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS towards the Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.

Posted Oct 08, 2024 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 08, 2024 - 04:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way toll-free SMS towards the Canada phone numbers. During this maintenance, there could be a delay in the delivery of toll-free SMS.

When is the maintenance?
8th October 2024, 04:00 UTC - 8th October 2024, 10:00 UTC
7th October 2024, 21:00 PDT - 8th October 2024, 03:00 PDT

What services will be affected?
Inbound/Outbound toll-free SMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window to and from Bell Network.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#73927

Posted Oct 02, 2024 - 20:10 UTC

This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).