Inbound call failure & Inbound SMS/MMS failure towards multiple regions in US.
Incident Report for Plivo
Resolved
Our engineers have confirmed the resolution of the issue. The phone numbers service is operational.
Posted Jul 23, 2020 - 00:04 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jul 22, 2020 - 18:29 UTC
Investigating
Our carrier partner is observing minor inbound call failures & inbound SMS/MMS failures towards US phone numbers. A small percentage of phone numbers may experience call and SMS/MMS failures.

Below are the affected areas :
Chattanooga, TN
Montgomery, AL
Tallahassee, FL.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#194313
Posted Jul 22, 2020 - 07:27 UTC