Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jan 19, 2020 - 09:43 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Jan 18, 2020 - 23:09 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards the US phone numbers in Mansfield, OH. A small percentage of phone numbers may experience failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.