Delivery delays on two-way Shortcode SMS to AT&T phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jul 12, 2019 - 22:57 UTC

Investigating

We are currently observing two-way SMS delivery delays for a small segment of Shortcode SMS towards AT&T phone numbers in the US. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#165070
Posted Jul 12, 2019 - 21:16 UTC