Degraded performance on Outbound SMS on Plivo SMS API

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 30, 2021 - 07:20 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 30, 2021 - 06:50 UTC

Investigating

Dear Valued Customer,

We are currently experiencing elevated Outbound SMS failures. A small segment of SMS is currently affected. Our engineers are actively working to resolve the issue at the earliest.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home
Posted May 30, 2021 - 06:47 UTC
This incident affected: Messaging API (SMS API).