Delivery delay on Outbound toll-free SMS towards Dish Network and Evolve Cellular Network.
Incident
Report for Plivo
Resolved
This incident has been resolved.
Update
We are continuing to work on a fix for this issue.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Dear Valued Customer,
One of our carrier partners is currently observing outbound toll-free SMS delivery delays towards Dish Network in the US region and Evolve Cellular Network. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#71657, 71738
One of our carrier partners is currently observing outbound toll-free SMS delivery delays towards Dish Network in the US region and Evolve Cellular Network. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#71657, 71738
This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).