Service impact - Outbound SMS - Towards Cellcard Network, Cambodia

Incident Report for Plivo

Resolved

Dear customer,

Kindly note that delivery issues towards Cellcard network, Cambodia are resolved and delivery returned to its standard values.

Thank you for your patience and understanding.

If you are experiencing any problems or have any questions, please reach out to us at https://support.plivo.com/support/home.

Posted May 31, 2018 - 15:25 UTC

Monitoring

Dear customer,

We are pleased to inform you we are no longer observing degradation in delivery towards Cellcard (CamGSM) network, Cambodia. We'll continue to monitor delivery to ensure no further issues are observed.

Thank you for your patience and understanding.

If you have any questions, please reach out to us at https://support.plivo.com/support/home

Posted May 31, 2018 - 13:25 UTC

Investigating

Dear Customer,

One of our carriers has currently observing degradation in delivery towards Cellcard (CamGSM) network, Cambodia. You may experience irregular delivery with inconsistent delivery times when sending to this network.

We are working with our partner carrier to resolve this issue as soon as possible however, there is no estimated time of resolution.

Thank you for your patience and understanding.

If you have any questions, please reach out to us at https://support.plivo.com/support/home

Posted May 31, 2018 - 12:44 UTC