Intermittent Request timeouts on SMS/MMS/Verify requests
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. The issue was automatically detected and resolved by our monitoring system, and all systems are now fully operational. We will continue to monitor the situation and provide another update as soon as possible.
Investigating
Dear Valued Customer,
We experienced intermittent request timeouts on SMS/MMS/Verify requests from one of our instances due to an infrastructure failure on our cloud platform.
We are actively working with our engineers to get this issue resolved as soon as possible.
If you have any questions or need further assistance, please don't hesitate to contact Plivo Support through our Support Portal(https://support.plivo.com/hc/en-us).
We experienced intermittent request timeouts on SMS/MMS/Verify requests from one of our instances due to an infrastructure failure on our cloud platform.
We are actively working with our engineers to get this issue resolved as soon as possible.
If you have any questions or need further assistance, please don't hesitate to contact Plivo Support through our Support Portal(https://support.plivo.com/hc/en-us).