Delivery delay on inbound/outbound SMS toward the US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 03, 2023 - 18:16 UTC

Investigating

Dear Valued Customer,

One of our carrier partners is currently observing inbound and outbound SMS delivery delays for a small segment of phone numbers in the US. All other services are operating normally.

We are working with our carrier to resolve this issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#24187
Posted Apr 03, 2023 - 16:42 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).