Scheduled Maintenance : Service degradation on Toll-Free SMS towards the US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.

Posted May 14, 2024 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 14, 2024 - 09:00 UTC

Scheduled

Dear Valued Customer,

One of our carrier partner is performing planned maintenance on their service causing delivery delay for two-way Toll-Free SMS for a small segment of US phone numbers.

When is the maintenance?
14th May 2024 09:00 UTC - 14th May 2024 11:00 UTC
14th May 2024 02:00 PDT - 14th May 2024 04:00 PDT

What services will be affected?
Inbound/Outbound Toll-Free SMS

What is the impact?
There could be intermittent delays delivering Toll-Free SMS for a small segment of US phone numbers..

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#61459

Posted May 14, 2024 - 07:01 UTC

This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).