Service Degradation - SMS API Service

Incident Report for Plivo

Resolved

The incident has been resolved.
Posted Jun 22, 2018 - 14:28 UTC

Monitoring

Our SMS API platform is back up and running. All messages are being processed without any delays. We are actively monitoring the stability of the platform.
Posted Jun 22, 2018 - 14:02 UTC

Identified

We have identified delays in message processing at our end. We are actively working on resolving the issue. More updates to follow.
Posted Jun 22, 2018 - 13:17 UTC

Investigating

Our SMS API platform is experiencing a partial degradation of the service which is partially impacting SMS deliveries. We are currently investigating the issue.
Posted Jun 22, 2018 - 12:50 UTC