Delivery delay on Inbound SMS towards US & Canada phone numbers: AT&T

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Dec 24, 2019 - 03:12 UTC

Update

We are continuing to monitor for any further issues.
Posted Dec 24, 2019 - 02:53 UTC

Monitoring

We are currently observing Inbound SMS delivery delays for a small segment of SMS towards US & Canada phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#179160
Posted Dec 24, 2019 - 02:52 UTC