All systems are operating normally at this time. The incident has been resolved.
Posted Oct 17, 2018 - 16:37 UTC
Identified
A fix has been implemented by our carrier partner and we are monitoring the results
Posted Oct 17, 2018 - 16:29 UTC
Investigating
Dear Valued Customers,
Our carrier partner is observing minor inbound voice call connection delays towards Charleston, West Virginia phone numbers. A small percentage of phone numbers may experience call connection delays
We're actively working with our carrier partner to get this issue resolved as soon as possible.