Inbound call failure & Inbound SMS/MMS failure towards multiple regions in the US.
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Investigating
Our carrier partner is observing minor inbound call failures & inbound SMS/MMS failures towards the US. A small percentage of phone numbers may experience call and SMS/MMS failures.
Below are the affected areas :
Bentonville, AR
Fayetteville, AR
Fort Smith, AR
Rogers, AR
Springdale, AR
Van Buren, AR
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#194358
Below are the affected areas :
Bentonville, AR
Fayetteville, AR
Fort Smith, AR
Rogers, AR
Springdale, AR
Van Buren, AR
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#194358