SMS 10DLC delivery delay towards T-mobile numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Apr 16, 2024 - 13:01 UTC

Investigating

Dear Valued Customer,

We are currently observing a 10DLC SMS delivery delay towards the T-Mobile numbers in US. All other services are operating normally.

We are working with our carrier partner to resolve this issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#60303

Posted Apr 15, 2024 - 23:14 UTC

This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).