Call failures on inbound voice towards Brazil phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 21, 2021 - 19:42 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Brazil phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/tickets/new
#44597
Posted Jun 21, 2021 - 18:43 UTC
This incident affected: Carrier Partners: Voice API (Voice, South America).