Scheduled Maintenance : Service degradation on inbound/outbound SMS and MMS towards US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted May 21, 2024 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 21, 2024 - 06:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS/MMS towards US phone numbers. During this maintenance, there could be a delay in the delivery of SMS/MMS.

When is the maintenance?
21st May 2024 06:00 UTC - 21st May 2024 10:00 UTC
20th May 2024, 23:00 PDT - 21st May 2024, 03:00 PDT

What services will be affected?
Two-way SMS/MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Support portal: https://support.plivo.com/hc/en-us
#62395
Posted May 21, 2024 - 05:36 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).