Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US & Canada phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Jan 19, 2022 - 14:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 19, 2022 - 05:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
19th January 2022 05:00 UTC - 19th January 2022 14:00 UTC
18th January 2022 21:00 PDT - 19th January 2022 06:00 PDT

What services will be affected?
Two-way SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#70243
Posted Jan 11, 2022 - 10:34 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).