This incident has been resolved.

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.

Our carrier partner is observing minor inbound voice call failures, inbound SMS/MMS failures towards the US phone numbers in Macon, GA. A small percentage of phone numbers may experience call and SMS/MMS failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#194963