Scheduled Maintenance : Service degradation on Inbound/Outbound toll-free SMS/MMS towards the US and Canada phone numbers
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Mar 28, 2024 - 08:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 04:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way toll-free SMS/MMS towards the US and Canada phone numbers. During this maintenance there could be a delay in delivery of SMS/MMS.

When is the maintenance?
28th March 2024 04:00 - 28th March 2024 08:00 UTC
27th March 2024 20:00 - 28th March 2024 00:00 PDT

What services will be affected?

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound toll-free SMS/MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Posted Mar 02, 2024 - 01:04 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).