Emergency Scheduled Maintenance for Voice Queue enabled customers

Scheduled Maintenance Report for Plivo

Completed

Our systems are healthy and we are closing the maintenance window.

if you have any questions, please reach out to us at https://support.plivo.com/support/home and we are happy to help!
Posted Jan 03, 2018 - 06:30 UTC

Verifying

Our maintenance is complete. Queued voice calls are functioning well and we are monitoring the health of the system.
Posted Jan 03, 2018 - 05:51 UTC

In progress

We have started the maintenance of our Voice queue infrastructure. We will keep you updated on the progress.
Posted Jan 03, 2018 - 05:37 UTC

Scheduled

Maintenance for Stability of Voice Queue Infrastructure

Maintenance Details
Dear Valued Customer,

We will be performing an update to improve stability of our Voice Queue platform. While we are making these updates, if your Plivo account has Voice queue enabled, your calls may be interrupted briefly.

What are we doing?
This maintenance is required to improve the overall stability of our Voice queue infrastructure as our upstream cloud provider has scheduled a reboot of the underlying hardware. This maintenance does not require any action from you.

Maintenance Window
Jan 3, 05:30 - 06:30 AM UTC
We have determined from past data and trends that the time selected for maintenance will be the least disruptive off-peak hours for our Voice customers.

Impact
Although we have made our best effort to ensure that you have no downtime or service disruption during this maintenance, you may still experience intermittent queued voice call failures

if you have any questions, please reach out to us at https://support.plivo.com/support/home.

Sincerely,
The Plivo Team
Posted Jan 02, 2018 - 12:15 UTC