Two-way call failures on the Voice API

Incident Report for Plivo

Resolved

We observed elevated two-way call failures.
A small percentage of new calls were affected during below mentioned duration.

Impact start time: 31st Jan 2019 10:57 Hrs UTC
Impact end time: 31st Jan 2019 11:01 Hrs UTC

This incident is resolved now and all services are operational.

Please contact Plivo Support for any question or concern.
Support portal: https://support.plivo.com/support/home

Posted Jan 31, 2019 - 11:23 UTC

This incident affected: Voice API (PSTN Calls).