Call failures on local inbound voice towards Norton, Roanoke, Staunton phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Jul 22, 2019 - 19:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2019 - 12:39 UTC

Investigating

Our carrier partner is observing local inbound voice call failures towards Norton, Roanoke, Staunton phone numbers in the US. A small percentage of phone numbers may experience this issue.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support Portal: https://support.plivo.com/support/home/
#166097

Posted Jul 22, 2019 - 05:43 UTC

This incident affected: Voice API (PSTN Calls).