Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Dec 02, 2024 - 11:06 UTC
Identified
Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Posted Dec 02, 2024 - 10:45 UTC
Investigating
Dear Valued Customer,
One of our carrier partners is currently observing outbound toll-free SMS and MMS delivery receipt delays towards Verizon Network phone numbers in the US region. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.