Inbound call failure & inbound SMS failure towards Italy phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jul 18, 2020 - 23:01 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Italy's phone numbers. A small percentage of phone numbers may experience some delay in inbound voice calls and inbound SMS.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#194126
Posted Jul 18, 2020 - 19:18 UTC
This incident affected: Carrier Partners: Voice API (Voice, Europe) and Carrier Partners: Messaging API (SMS, Europe).