Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Nov 03, 2022 - 18:07 UTC
Update
We are continuing to work on a fix for this issue.
Posted Nov 03, 2022 - 13:14 UTC
Identified
Our carrier partner have identified the issue and the team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Nov 03, 2022 - 01:09 UTC
Investigating
Dear Valued Customer,
One of our carrier partners currently observing inbound and outbound SMS delivery delays for a small segment of phone numbers towards the US phone numbers. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.