Toll Free SMS Carrier is affecting a latency for Inbound and Outbound TollFree SMS in US and Canada

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.

Posted Jul 20, 2018 - 19:07 UTC

Update

We are seeing reduced delay on Toll-Free Message SMS delivery . Our engineers will continue to work with carrier team for further checks.

Posted Jul 20, 2018 - 17:34 UTC

Update

We are continuing to investigate this issue.

Posted Jul 20, 2018 - 14:02 UTC

Investigating

Dear Valued Customers
Our Toll-Free SMS carrier is currently investigating messaging latency on both Inbound and Outbound SMS in US and Canada.

Affected Service: Toll-Free SMS Inbound and Outbound

Start Date/Time: 20-Jul-2018 6:45 AM PDT
End Date/Time: Unknown

Posted Jul 20, 2018 - 13:58 UTC