Delivery delay on two way shortcode SMS towards AT&T US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Dec 24, 2019 - 03:29 UTC

Investigating

We are currently observing two-way shortcode SMS delivery delays for a small segment of SMS towards the US phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#179152
Posted Dec 23, 2019 - 22:03 UTC