Scheduled Maintenance : Service degradation on Two-way SMS towards the US & Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Apr 26, 2023 - 22:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 26, 2023 - 14:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
26th April 2023 14:00 - 26th April 2023 22:00 UTC
26th April 2023 07:00 - 26th April 2023 15:00 PDT

What services will be affected?
Two-way SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#26315
Posted Apr 25, 2023 - 07:58 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).