Delivery delays on outbound SMS towards US phone numbers
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
Our carrier partner has informed for a possible delay in delivery of Outbound SMS for a span of 5 mins due to maintenance activity..
Identified
Our carrier partner has informed for a possible delay in delivery of Outbound SMS for a span of 5 mins due to maintenance activity.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and we are working with our carrier partner to get the issue resolved at the earliest. We will keep you posted for further updates.
Investigating
We are currently observing outbound SMS delivery delays from a small segment of regular SMS towards the US phone numbers. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#162570
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#162570