The issue has been resolved and our API is fully functional. CDRs and MDRs can be retrieved from the API without any errors.
Posted Feb 23, 2018 - 13:00 UTC
Investigating
We are currently facing elevated 5xx errors on our API platform. The errors are while retrieving CDR and MDR details via the API. We are currently investigating the issue. More updates to follow
Posted Feb 23, 2018 - 12:35 UTC
This incident affected: Voice API (PSTN Calls, Client Calls (Browser & Mobile), Conference, Recordings, Text-to-Speech, Transcription, Endpoint calls (SIP)).