Delay on inbound\outbound Toll-Free SMS towards US AT&T numbers

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.

Posted Nov 08, 2018 - 21:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 08, 2018 - 16:35 UTC

Investigating

We are currently observing inbound\outbound Toll-Free SMS delay for a small segment of US AT&T numbers.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Nov 08, 2018 - 16:05 UTC