Intermittent failure in sending Signup and Payment related emails

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 21, 2022 - 20:51 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Feb 21, 2022 - 19:24 UTC

Investigating

Dear Valued Customer,

We are currently experiencing issues sending emails related to signing up and forgot passwords, also payments related emails would not be getting delivered. Our engineers are actively working to resolve the issue at the earliest.

Please contact Plivo Support for any questions or concerns.
Support portal: https://support.plivo.com/support/home
Posted Feb 21, 2022 - 19:20 UTC
This incident affected: Payments and Billing.