Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS/MMS towards the US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.

Posted Jun 13, 2024 - 10:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 13, 2024 - 05:30 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service, which may affect two-way toll-free SMS/MMS towards the US phone numbers. During this maintenance, there could be a delay in the delivery of toll-free SMS and MMS.

When is the maintenance?
13th June 2024 05:30 UTC - 13th June 2024 11:30 UTC
12th June 2024 22:30 PDT - 13th June 2024 04:30 PDT

What services will be affected?
Inbound/outbound toll-free SMS and MMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#63713

Posted Jun 04, 2024 - 17:07 UTC

This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).