Failures on inbound SMS & Voice towards Europe and South America phone numbers

Incident Report for Plivo

Resolved

Our carrier partner has resolved the incident, and all services are operational.

Posted Dec 19, 2018 - 16:01 UTC

Investigating

We are currently observing inbound SMS & Voice failures for a small segment of Europe & South America phone numbers .

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Dec 19, 2018 - 15:22 UTC

This incident affected: Voice API (PSTN Calls).