Intermittent call failures on the Voice API towards Plivo endpoints in US West region

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Dec 07, 2021 - 17:40 UTC

Investigating

Dear Valued Customer,

We are experiencing intermittent elevated call failures towards Plivo endpoints in the US West region. Currently, a small percentage of calls are affected. Our engineers are actively working on it to re-establish services.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted Dec 07, 2021 - 17:38 UTC
This incident affected: Voice API (Endpoint calls (SIP)).