Delivery delay on Inbound/Outbound SMS towards US and Canada phone numbers.
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Oct 24, 2024 - 18:35 UTC
Investigating
Dear Valued Customer,

One of our carrier partners is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#75261
Posted Oct 24, 2024 - 14:42 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).